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Write a firm but polite complaint that lays out what went wrong and what you want done about it, so you are taken seriously and get a result.
Fill in the boxes and the prompt updates as you type. Then copy it and paste it into your AI tool of choice.
The company, person, or department you are complaining to
The facts in order, with dates or reference numbers if you have them
The specific result you are after
How firm you want to come across
Your prompt
I need to make a complaint to my energy supplier / a shop / the local council. Here's what happened: I ordered a sofa on 3 June, it arrived damaged, and no one has replied This is what I want them to do about it: a full refund / a replacement / an apology and a discount Please write a complaint that's firm but polite. Lay out the facts clearly and in order, explain the impact on me, and state plainly what I'm asking for. Keep the tone firm but polite, and don't make it aggressive or emotional, as that tends to work against me.
Include any dates, order numbers, or reference codes in what you paste, because a complaint with specific facts is far harder to brush off than a vague one. If the first reply is unhelpful, come back and ask the AI to draft a follow-up that mentions escalating to an ombudsman or regulator, which often gets things moving.
A clear, well-structured complaint letter that sets out the facts, explains the impact, and states exactly what you want, ready to check over and send.
Context is the background you hand the AI so it can answer for your situation, not a generic one. This guide explains why context matters so much, what kinds are worth giving, audience, purpose, examples, and limits, and how it helps keep the AI honest.
AI is at its best in writing when you treat it as a partner rather than a ghostwriter. In this guide you will learn how to use it for drafting, editing, and adjusting tone, while keeping the words unmistakably yours.
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