How to use Microsoft Copilot: a beginner's guide
Microsoft Copilot is the AI built into Windows and the Office apps you may already use. This guide covers what it is, how to get started, your first prompt, and getting useful answers, with no technical background needed.
Microsoft Copilot is Microsoft’s AI assistant, and you use it by typing a question or request in plain language and reading its reply. You can start free on the Copilot website, from the Windows taskbar, or in the Edge browser, signed in with a Microsoft account. Its stand-out strength is being built into tools you may already use.
That last part is what makes Copilot worth knowing about as a beginner. It is woven into Windows and the Microsoft 365 apps, meaning Word, Excel, Outlook, PowerPoint, and Teams. If your work already runs through those, having AI right there can save a lot of copying and pasting.
Underneath, Copilot is powered by a large language model, the kind of AI that has learned to work with language by reading enormous amounts of text. It belongs to the wider family of tools called generative AI, which create new text, images, and more in response to your requests.
What is Microsoft Copilot good at?
Copilot handles the everyday tasks most people want help with, and a few it is especially suited to because of where it lives. You do not need to learn every feature at once. Here are the ones beginners reach for most:
- Drafting in Word. Ask it to write a first draft, rewrite a paragraph, or change the tone of something you have written.
- Summarising email in Outlook. Get the gist of a long thread, or help writing a reply, without reading every message word for word.
- Helping in Excel. Ask questions about your numbers in plain language and get help spotting trends or building a formula.
- Answering questions on the web. Use it like a knowledgeable assistant that can look things up and explain them clearly.
You can do the general tasks, drafting, summarising, and answering questions, in the free web version today. The in-app help inside Word, Excel, and the rest is the part that comes with a paid plan, which we come back to below.
How do you get started with Microsoft Copilot?
Getting started is designed to be gentle, and you likely have most of what you need already. You can reach the free assistant in a few places:
- Go to the Copilot website in any browser.
- On Windows, look for the Copilot button on the taskbar at the bottom of your screen.
- In the Edge browser, open the Copilot panel from the toolbar.
Sign in with a Microsoft account, the same kind of account you use for Windows, Outlook, or Xbox. If you do not have one, creating one is free. Once you are in, you type your request into the box and Copilot replies, much like sending a message.
What should your first prompt be?
The thing you type to an AI is called a prompt, and a good first one is short, clear, and about something real. Try asking Copilot to help with a small everyday task so you can see how it responds. Paste this into the message box and press enter:
Help me write a short, friendly email to my neighbour asking if they
can water my plants while I am away next week. Keep it under 80 words
and warm in tone.
Read what comes back. If it is close but not quite right, you do not start over. You reply in the same conversation, as you would to a helpful colleague, and ask for a change.
How do you get better answers from Copilot?
The single biggest improvement comes from giving Copilot context, meaning the background it needs to help you well. A vague request gets a vague reply, while a request with detail gets something you can actually use. Tell it who the writing is for, what you want, and how long it should be.
The second habit is to refine, going back and forth rather than expecting a perfect answer first time. Ask it to make the email shorter, warmer, or more direct, and it will adjust. Each reply builds on the last, so you steer it towards what you had in mind.
Is Microsoft Copilot free or paid?
Both, and the split is straightforward. The free version is a web assistant you can use from the website, the Windows taskbar, or Edge, and it covers questions, drafting, summarising, and general help. For many beginners, that is plenty to work with.
The paid plans, sold as Microsoft 365 or business subscriptions, add the in-app features, where Copilot works directly inside Word, Excel, Outlook, PowerPoint, and Teams. That deeper integration is the reason to pay, once you know you want AI woven into your daily documents and email. If you want to weigh up free against paid across tools in general, our guide on free versus paid AI walks through it.
What are the limits of Microsoft Copilot?
The most important limit to hold in mind is that Copilot can be confidently wrong. It may state a fact, a figure, or a date with total assurance and still have it wrong, an error known as a hallucination. This is not a fault unique to Copilot; every tool of this kind does it.
The practical response is simple. Treat Copilot as a fast, capable assistant whose work you review, not as a final authority. For anything that matters, check the names, numbers, and facts yourself before you rely on them. Used that way, it saves you time without leading you astray.
When should a beginner choose Copilot over other tools?
Copilot makes the most sense if you already live in Windows and the Office apps. If your writing happens in Word, your email in Outlook, and your numbers in Excel, an assistant built into those same tools removes a lot of friction. That home-turf advantage is its clearest reason to choose it.
If you do not use Microsoft’s apps much, the choice is more open, and other tools may suit you equally well or better. To see how the main options compare for a beginner, read our guide on ChatGPT, Claude, and Gemini, and if you want a broader look at what is available at no cost, the best free AI tools guide is a good next stop.
Next steps
You now know what Copilot is, how to reach it for free, how to write a first prompt, and how to get more useful answers. The best next move is to try the email example above with a real task of your own and see how it feels. When you are ready to explore further, our prompt library has ready-made prompts you can adapt, and if you are still weighing up which assistant to settle on, the ChatGPT, Claude, and Gemini comparison will help you decide with confidence.
Frequently asked questions
- Is Microsoft Copilot free to use?
- Yes, you can use Copilot free on the Copilot website, from the Windows taskbar, or in the Edge browser, signed in with a Microsoft account. The free version answers questions, drafts text, and helps with the web. The deeper features inside Word, Excel, and Outlook come with paid business or subscription plans.
- What is Microsoft Copilot good at?
- Copilot is good at everyday help: drafting and rewriting text, answering questions, explaining ideas, and summarising things for you. Its stand-out strength is living inside tools you may already use, so it can draft in Word, summarise email in Outlook, and help you make sense of numbers in Excel without you leaving the app.
- Do I need a Microsoft 365 subscription to use Copilot?
- No, not to get started. The web assistant works free with any Microsoft account. You only need a paid Microsoft 365 or business plan for the in-app features, where Copilot works directly inside Word, Excel, Outlook, PowerPoint, and Teams. Many beginners are happy with the free web version for a long time.
- Can Microsoft Copilot be wrong?
- Yes. Like all such tools, Copilot can sound completely sure of itself and still be wrong, an error known as a hallucination. Treat it as a fast, capable assistant whose work you check rather than a source of final truth. For anything that matters, confirm names, numbers, dates, and facts yourself before you rely on them.