What actually happens to what you type into an AI tool, and why that matters for client data, personal details, and trade secrets. You will learn safer habits and how business versions of these tools differ from the free ones.
Beginner3 min readRead
AI at Work
AI at work, for healthcare and care workers
Healthcare and care roles carry a heavy load of admin and communication on top of the actual caring. AI can help with the words: drafting a clear letter, summarising notes, or explaining a complex document in plain terms.
Two rules matter more here than anywhere. Never put confidential patient information into public AI tools, and never let AI make clinical decisions. Use it for the paperwork around care, with a human always in charge.
Start here
New to this? These short reads get you oriented before you try anything.
Before anything AI helped with reaches a boss, client, or customer, it needs a human check. You will learn a quick routine for verifying facts, catching bias, and owning the result so the responsibility stays clearly with you.
Beginner3 min readRead
How to find out whether your workplace permits AI, what a sensible policy usually covers, and how to gently ask for clear guidance if none exists. You will learn to check before you use it, so you are never caught out.
Beginner3 min readRead
A few prompts to try
A prompt is a ready-made instruction you fill in and copy into an AI tool like ChatGPT, Claude, or Gemini. Here are a few worth trying first.
CommunicationBeginner
Professional Email Rewriter
Transform a draft email into a clearer, more professional version while keeping your key points intact.
Use this prompt →
ProductivityBeginner
Meeting Notes Summariser
Turn messy meeting notes into a clean summary with clear decisions and a list of action items, so nothing important slips through the cracks.
Use this prompt →
AnalysisBeginner
Document Summariser
Turn a long document into a clear summary at the length, focus, and reading level you need, so you can grasp the key points fast.
Use this prompt →
LearningBeginner
Plain English Explainer
Make sense of a confusing letter, contract, or official document by having it explained in plain English, with the jargon translated and the action spelled out.
Use this prompt →
Go further with step-by-step solutions
When you are ready for a bigger task, these walk you through it from start to finish.
Research & AnalysisBeginner10-15 minutes
How to summarise a long document with AI
Turn a long report, contract, or article into a clear summary you can actually use, in a few minutes. You will learn how to get the length and focus you want, and how to check the summary is faithful to the original.
Works with Claude, ChatGPT, Gemini
Personal & LifestyleBeginner10-15 minutes
How to understand a confusing letter with AI
Turn a baffling official, medical, or legal letter into plain English you can actually act on. You will learn what it means, what it is asking of you, and which parts to confirm with a professional before you do anything serious.
Works with Claude, ChatGPT, Gemini
Want the full picture?
The AI at Work learning path covers the foundations for every role, step by step.